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LiveWorld's Peter Friedman helps brands reach 'Generation C'

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Uploaded by on Sep 30, 2008

Some of the world's best known brands have begun embracing social networking in hopes of reaching a young, Internet-savvy audience, says Peter Friedman, CEO of LiveWorld, which creates and manages private-label social networks for large companies including A&E Television Networks, Campbell Soup Co. [CPB] and Kraft Foods Inc. [KFT].

"Many companies are adding more social networking activities," Friedman tells Tech Confidential in our Behind the Money video interview. "Our business is all about helping major brands market through the use of social networking."

LiveWorld recently released LiveBar, a new product that provides commenting capabilities reminiscent of Twitter Inc.'s microblogging service. Tulane University is one of the first to use LiveBar.

Friedman has been developing social networking services since the mid-1980s when he was the general manager of Apple Inc.'s [AAPL] online business unit. He founded LiveWorld [LVWD.PK] in 1996. He's seen a lot of changes during the past 20-plus years, but he says the biggest is in user behavior.

"The most significant thing is what we call Generation C, for 'community connected,' and it's anyone born after 1978," Friedman explains. "They grew up with the Internet in one hand, a cell phone in the other and video games in between. Their brains have literally evolved differently, and they operate in society differently. This changes the game for all marketers because their audience behaves differently and sees everything through a social network context."

When asked how LiveWorld's business model is different from that of Ning, the well-publicized white-label social network provider co-founded by Marc Andreessen and Gina Bianchini that has raised $104 million, Friedman says LiveWorld charges for its services, much like a marketing agency, rather than relying on advertising. Other competitors include Lithium Technologies, which in June raised a $12 million Series B led by Benchmark Capital.

We caught up with Friedman at the Web 2.0 Expo in New York ...

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  • Liveworld are a bunch of unproffesional power abusers, they unfairly and wrongfully gave me a 30 day ban from the ebay discussion forums and when i tried to communicate with them asking why I was banned they then placed my email adress on their block list preventing me from all further communication and appealing the ban. No professional company would have acted this way so I want people to be aware of how they conduct business, i will not give up until they respond to me with an explanation.

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