Paint issue with Calimacil swords

During the months of May and June 2009, we had to bring a change to our recipe for paint. One of the ingredients was out of stock which forces us to turned to a replacement.

Unfortunately, this replacement product was not appropriate. The result was that on the weapon we use it the paint cracked and gradually slide off and did not stick to it.

This situation is very unfortunate because this unusual problem has escaped our quality control. We have since been rectified but some of you may have received weapons with the defect paint. It is estimated that about one hundred swords had this problem. Please note that these weapons are very safe but the appearance is sloppy.

That said, we have a commitment to quality and all weapons that have this defect will be replaced free of charge.

View details on our guarantee Calimacil at:
http://www.calimacil.ca/garantie.htm

I am deeply disappointed with this situation. However, this venture has allowed us to improve and I assure you that our quality control over our weapons are now more severe.

Calimacil is proud of its products and we are constantly improving them. Our motivation is raised by your comments, questions and suggestions through your e-mails and facebook. Thanks you for that, we really appreciate your commitment with us.

It is important for us to offer you the best possible product and the whole Calimacil team is working hard to honour this commitment for which you have invested your trust.

Category:

Gaming

Tags:

• paint
• issue
• calimacil

[TheVeritasWithLarp]

@arianej100 . Calimacil or medieval collectibles. calimacil sells alot of there swords on medievalcollectibles sit aswell.

[TheTramil]

@arianej100 yep. Calimacil does one, it's the claymore sword

[arianej100]

last song from braveheart :D best film ever and on the subject of braveheart does any1 know where i can get a william wallace replica larp sword?

[rogantu]

great customer support guys, keep it up!

Hail Canada Hail Canada, they're a real country anyway.

[Takiado]

very Honorable of you Guys ~ :)

[sageeagle]

Hmmm. Looks like the Makers are Solid on their Words for making long lasting larp items! :)