Conflict in Action

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Uploaded by on May 8, 2010

Michael Brown introduces the Thomas-Kilmann Conflict Mode Instrument and demonstrates what it looks like in practice.

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This video is a response to How to deal with difficult people
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  • not bad things u can take from this

  • Michael, great video - you have excellent presence. As always!! I recommend looking MORE at the camera. You may have been addressing another person in the back (far right)....."Door's over there" LOL - Great stuff..........."Not gonna happen" too funny!!...Ask for vacation (if not money I take more vacation)!

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