Fun With XM Radio Customer Service
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Uploader Comments (chrispolk76)
All Comments (24)
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Go to their site, log in, and edit/delete your cards like you want them. Unfortunately, we still have to deal with the CS reps to cancel, but for everything else - just do it yourself online.
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@MurceyKiller Because there was does not mean there is
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@MurceyKiller Three-Two years ago, old information is sort of irrelevant in this case
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@hjkdillon And customer service if you get put in it, i would know because i was in it for a month before dealersupport.
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@MurceyKiller sts and sales are in us..
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@hjkdillon Yes there is, one in davenport IA, one in cedar rapids ia, Arizona, Nebraska, and etc. The thing with siriusxm that they have companys for them providing the Customer Service. More of CS is outsourced but Our departments have CS, Retention, And Dealer Support. Advice, 18009987900 is a better phone number to call for the states.
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@MurceyKiller okay I find it Interesting you work for cs when there are absolutely no cs call centers in the us?
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@MurceyKiller its interesting that you work in cs when only the sales departments are located in the us
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It's a system issue. not with the rep
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I actually work for customer service for siriusxm and i have to deal with these situations daily, its always the forgein call centers who mess it up.
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UPDATE: In June, the circus started all over again. I called and came unglued on them and cancelled the service. They came back and gave me three months free service and now I pay less than half of what I used to pay. Morons.
chrispolk76 5 months ago
UPDATE: In June, the circus started all over again. I called and came unglued on them and cancelled the service. They came back and gave me three months free service and now I pay less than half of what I used to pay. Morons.
chrispolk76 5 months ago
Little math issue for me at 5:58. 2011-2003 is more than 4 years. :)
chrispolk76 1 year ago