A business consulting firm that specializes in helping new organizations develop and shape a culture of service relies on GoToTraining's chat, polls and other features to provide a blend of online and traditional training -- saving time and money for both staff and clients.
"We used GoToTraining for the first time last year with a major client rollout, and the results were phenomenal," says Jill Donnelly, vice president of Customer Experience Management at Customer Service Experts. "We were able to train about 300 people in the course of two weeks."
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