Creating Amazing Client Experiences by Guiding Every Session with Felicia Brown

Felicia Brown, of Spalutions http://spalutions.com/ is at the Oakworks facility demonstrating how to create amazing client experiences by guiding every massage session. http://www.massagetables.com/
Massage and bodywork clients come to us for a variety of reasons. This can include pain relief, stress reduction, improved performance or functioning or just as a way to nurture themselves. In other words they are seeking to solve a problem or get a particular result. However they are also seeking an experience. To provide both the desired results and a positive experience, it is up to the practitioner to guide the client through each session and office visit properly and to provide the things the client needs or wants without them even knowing they need or want it.
Felicia Brown, LMBT is the founder and owner of Spalutions
A firm that provides training, continuing education, business consulting and marketing solutions for massage and spa professionals. She is a sought-after public speaker with appearances at many state, national and international conferences and conventions in the massage and spa industries. Felicia is also a licensed massage therapist and NCBTMB Approved Provider.

Category:

Education

Tags:

• Massage Technique
• Massage Consultation
• Massage Techniques
• Oakworks
• Massage
• Massage Therapy
• Felicia Brown
• Spalutions
• Education
• Massage Table
• Massage Accessories
• Safe Positioning
• lift table
• electric lift table
• massage therapy training
• massage workshop
• massage seminar
• Massage Therapist Training
• Massage Continuing Education
• solve problems
• provide results
• customer care
• listening

[AnneCH139]

Thank you Felicia - yes I did find your video very informative on talking with new clients before beginning massage.