One of the most effective, and constructive, ways to respond to budget and resource constraints is to implement a "performance management culture" in which existing staff are positively managed to improved performance and greater productivity. Some government agencies have also adopted performance management concepts and have experienced significant improvements in performance and productivity.
These 6 easy-to-implement steps allowed one agency to triple production, improve response times, reduce errors and dramatically improve customer satisfaction while also reducing total staff. Learn how you can introduce performance management at your government for no cost.
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