Formation Vente et accueil magasin Produits & services B2C : Réaliser une vente complémentaire

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Uploaded by on Sep 7, 2009

FR01.04 Modèle d'une vente complémentaire réussie.
Fidéliser et développer le chiffre d'affaires avec des produits complémentaires à fortes marges.
Le traitement des réclamations et la vente complémentaire.

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