Lloyds TSB down the toilet! 4000 REASONS NOT TO TRUST LLOYDS TSB

You have a problem with the way your account is being handled? This is how you'll be treated, and this is what you can expect if you ever find yourself in such a position.

As highlighted by this recording, mine's just one case of Lloyds TSB's scandalously shoddy automated process of how they deal with customer's details. This is especially true of customers who've called their business practices into question.

Some of what's involved here is already common knowledge, especially in recent months. You have the widespread mis-selling of Payment Protection Insurance (PPI) that proves to be absolutely useless in the event of making a claim, the now-infamous overdraft charges rip-off, and the unauthorised closure of accounts of customers who have put in claims for bank charges refunds. Lloyds TSB already has a record for being one of the worst offenders in these scenarios.

But, what ISN'T quite so well known is how incompetent Lloyds TSB really are, even to the point of them breaking laws and industry bench-marks on a daily basis. The main focal point in my case (even though all three scenarios described above applies to me), is Lloyds TSB's continued arrogance is refusing to justify, explain or even acknowledge past mistakes, and the way they treat their customers' private details.

This means not fulfilling perfectly legal, reasonable requests made (and paid for) by customers to access their own information. As such, because Lloyds TSB has so often lapsed in this in my case, my case has now become so convoluted that even independent arbitration bodies are struggling to figure what's going on!

Lloyds TSB is a company that doesn't know an arsehole from a hole in the ground, and it treats your private, sensitive financial details like this :-

1) Loses/deletes them without telling you.
2) Sells or passes them on to outside companies without your permission.
3) Uses them without your permission.
4) Blocks you from accessing them, or proves so obstructive and awkward that hopefully you'll eventually forget about ever asking for it.
5) Leaves you wondering if, because they can't/won't tell you where your details are, if you'll be left open to identity fraud.
6) Has no clue where vast quantities of recorded information are kept.
7) If you are lucky enough to get what you do want, then expect only part of it to be there, and ALWAYS delivered after deadlines stipulated by law.
8) Continually stalls for time in doing anything off its own back, and lies to you repeatedly in the process.
9) Logs inaccurate defaults on your credit reports, severely curtailing your ability to obtain credit with more reputable companies.

I've tried to condense my story down into ten minutes, but hope it's enough to convince you to NEVER to deal with this sham of a company. Don't make the same mistake as I did!

If you're an ex-HBOS customer who's forcibly being switched over to the control of Lloyds TSB, then take it from me - switch your account somewhere else, before LTSB forces you to do it themselves.

Category:

News & Politics

Tags:

• lloyds
• tsb
• scum
• liars
• greed
• incompetent
• stupid
• identity
• fraud

[tijosims]

Lloyds tsb pain in the ass. I got problem with this bank, worst bank in UK

[LloydsTSBLiars]

@tijosims

You're not wrong there. As I understand it, Royds haven't improved - then again, that's to no great surprise.

[grannysvids]

i had a letter today saying that lloyds tsb are going to start to charge £5.00 if you go over drawn even if you have it authorised, this is an additional amount on top of the 19% AER . i went in there today saying that i often go over drawn ( authorised ) and this could cost me an extra £60.00 per year in charges. they told me that all banks are going to introduce this new charge. this is NOT true. barclays said that there will never be in force with them and i will be banking at barclays soon

[LloydsTSBLiars]

@grannysvids

I can't speak for how other banks practice, but I do know that LTSB is incompetent, brash, unforthcoming and don't know what the hell they're doing.

I have my own gripes with Barclays, but they're the model of good business practice compared to LTSB.

With luck, the next time LTSB find themselves in the shit, the government will just let them die off completely.

For a bank that was stupid enough to get caught enabling terrorism, it's the only decent thing to do.

[themagicangel]

good lad mate. stay strong. i fucking hate lloyds tsb also. liars, snakes, thieves...

[pipipi]

*go to another bank

[redjohn201]

The bastards rang me at home this morning (Saturday 16th July)...at 07:40AM. I've had calls at 20:30 on a Sunday before too. I spent 20 minutes on the phone to what i thought was Brighton, only to find out i was calling Manilla. I've had enough. Account is getting closed.

[LPCLASSICAL]

That's the spirit - leave Lloyds TSB and be patriotic - open an account with Bank Of Scotland.

[zark212]

Im glad somebody has told the world what LLoyds are like. Its disgusting to think the reason we are all in a mess is because of there sheer bad management and this is how they treat the very people who have had to pay to sort there mess out. Shame on you Lloyd's, your a Bank of lyres and devils and i Despise you. Hope you get it sorted mate.

[kingwaldo100]

Bravo , nice video and so true. My case is over 3 years old.

Banks, FSA, OFT, and FOS. LOST ALL 15 CASES. FOS corrected on numerious times, banks lied and compliance breaches. Mp walked away 10 months later, no answers given by HM Treasury. 10 Downing strret hanged up on me.

Gordonstoun education and 22 years in the fiancial services.( EX IFA & DIRECTOR) Have anxiety and depression now and a divorce. No one can address my issues or matters.

[LloydsTSBLiars]

@dalecruickshank

You speaking for yourself there?

[dalecruickshank]

@cncxgrinder Staff at Lloyds TSB aren't crap, they try their hardest to help their customers who are not only rude but can't look after their money to save their lives