Conflict Hotline - Feb '11 (1a of 3) - "Yes" & "No" in the Workplace

Can you trust when someone tells you "yes" at work? What do you do when someone says "no"? Have you ever worried about these kinds of interactions or lost your wits trying to figure them out? We explore these workplace dilemmas with 3 scenarios: "Don't take "yes" for an answer.", "If they're coming, I'm not.", and "We already tried that." Host: Sigal Shoham, Conflict Coach: Miki Kashtan, Roleplayers: Ali Miller, Kerry Tepperman.

Category:

Education

Tags:

• Tags: Workplace
• work
• hearing no
• yes
• Nonviolent communication
• nvc
• baynvc
• empathy
• self listening
• compassion
• open hearted
• Sigal Shoham
• lou zweier
• miki kashtan
• ali miller
• kerry tepperman.