Patient- and Family-Centered Care: Why it Matters and How to Practice It

When Steven Bergeson became a doctor, he found that patients sometimes mentioned their most pressing concerns only at the very end of their appointments. So he tried a new approach: he asked "What else?" over and over at the start of each visit, so patients could list all their concerns and he could help prioritize them. In this video, Bergeson suggests similar tips to help you listen carefully to your patients in the span of a short office visit. He also explains that while patient-centered care may take a little extra time, it's likely to result in better outcomes for the patient and a more rewarding career for you.

Category:

Nonprofits & Activism

Tags:

• patient-centered
• care