Minneapolis 311, Powered by Lagan

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Uploaded by on Apr 21, 2009

Learn how the City of Minneapolis has fundamentally changed the way it serves its community with 311. Minneapolis 311, powered by Lagan, continues to stretch the limits of possibility with its 311 non-emergency call center. From handling most calls to the center within seconds, to alleviating 911 call volumes during the I-35W bridge collapse disaster in 2007, and bringing citizens online with Self Service in 2008, Minneapolis 311 truly demonstrates the broad scope of use for 311. Watch, learn and contact Lagan at www.lagan.com for more information about 311.

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