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#31 -- How to Handle Customer Complaints in Your Cleaning Business

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Uploaded by on Nov 4, 2011

http://www.CleaningBiz.tv - Todd Hopkins of Office Pride shares tips on handling customer complaints including: 1) Getting clients to complain and not cancel, 2) What you should never say to a client, and 3) Following up after the complaint. For more information on running a successful cleaning business visit http://www.TheJanitorialStore.com

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Education

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  • great video! everyone should watch

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