Mosio Tour | Collaborative Tools for Replying to SMS Text Messages

Mosio's collaborative features enable your staff to efficiently manage customer communications in a team environment. Team members are alerted when someone else has already started responding, can comment to each other internally without sending a message to the customer and can share messages with someone better suited to handle a customer request.

Visit www.mosio.com for more information on how we help organizations receive and respond to text messages.

Category:

Science & Technology

Tags:

• text message software
• agent responses
• trouble ticketing
• mobile technology
• customer service via SMS
• Mosio