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Consumer Codes Approval Scheme - Top tips for consumers

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Uploaded by on Dec 16, 2009

In this video created for the Office of Fair Trading, consumer champion Lynn Faulds Wood provides some top tips on what to do if you are sold faulty goods and why you should look out for firms operating to an OFT Approved code.

Consumer Direct provides online consumer advice on Directgov: http://www.direct.gov.uk/consumer

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  • Not only do I admire her as a person but I don't mind admitting I find her attractive!

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