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Opening Remarks: Tony Hsieh pt.1 - SXSWi 2009

At Zappos.com, Tony Hsieh has fostered a culture where extraordinary customer service is the norm. Hear him talk about how good deeds can help you leverage the power of your audience to massively e...  
 
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biankajeg (8 months ago) Show Hide
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brilliant - don't try to just flub everyone off the line - help them -- how terrific is zappos!
babyelwell (9 months ago) Show Hide
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Inspirational for all brands and their web designers. Lots of food for thought.
idocki1 (9 months ago) Show Hide
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Excellent CEO, excellent company. I wish ALL companies could be as customer focused and outstanding as Zappos! They 'wow' me often! :-)
619LuisMonroy (9 months ago) Show Hide
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coolz

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