Hacked Gadgets has fun with Computer Scammer called Global IT and Global PC Protection

Link to this blog article http://hackedgadgets.com/2011/10/27/hacked-gadgets-has-fun-with-computer-scam...

Link to part 2 http://hackedgadgets.com/2011/11/23/hacked-gadgets-corners-scammers-called-gl...

Update, there is now a part 3:
http://hackedgadgets.com/2011/12/08/hacked-gadgets-gets-another-cold-call-fro...

I got this call a few days ago. It was from the Technical Department of my Windows Computer called Global IT. As he puts it they are the "job workers of the Windows". An Indian guy calling himself Sam informed me that my computer has been sending them errors and warnings. :)

I was just going to have a few minutes of fun with the guy but when he asked if I was the owner of the computer it gave me some time to start a recording and start from the beginning with the guy. They have you open the Event Viewer and look at the errors and warnings. I guess this is enough of a convincer to some that backs up their bogus claims.

I was using my laptop computer so I went along with his requests until they wanted to remotely log onto my machine. I said that my internet wasn't working and he should call back, when they called back I had them play with a fresh copy of Windows XP running in a virtual machine. I let them go through the entire scam until they got to the pitch where they say they can provide a new Windows maintenance warranty for a fee. They wanted immediate payment so I simply told him that I didn't have a cent.

The video is quite long, here are the highlights.

1:00 Initial description of problem.

6:20 Explanation of problems.

19:55 Funny accent by same guy calling himself Jack Morris, the senior supervisor.

35:05 Phone call from Jack Morris.

35:30 Virtual Machine setup shown.

36:15 Call back to Global IT.

39:20 The remotely log onto the computer.

47:30 The diagnosis of their full system check. :) It sounds like it might disconnect from the Microsoft Mother Server soon!

49:20 What their warranty covers.

50:45 Cost of the warranty options.

52:25 Their 15 year warranty seems to be
interchangeable with a lifetime warranty.

52:45 Online request for payment.

1:01:00 Alternative payment option request.

1:06:20 The extended warranty that ends today is extended.

Category:

Comedy

Tags:

• hacked
• gadgets
• global
• it
• computer
• scammer
• scam
• India
• call
• center
• windows
• event viewer
• support.me
• Microsoft Windows
• jack morris
• global pc protection

[ZNahum81208]

For a person claiming to be from Microsoft, why would they use LogMeIn software when MS already has their support software already installed. They are really hoping that the victim is computer illiterate. Also what software are you using to record this?

[abbtech]

@ZNahum81208

Very true.

I used Camtasia to record it.

[greenbayconsumer]

Got my phone call today but since I'm not an idiot, I didn't bite. Thanks for posting this cuz I Googled the phone number they gave me and found this!

[abbtech]

@greenbayconsumer

I wonder how many people are in their crew of crooks? Were they using the same names?

[drethedog]

Never, I mean NEVER, let you computer get disconnected from the Microsoft Mother Server!

[tzisorey]

Should've reverse-scammed him. "Okay, now that I've got your merchant ID, I can confess, I've been back-tracking your IPs and have hacked your VoIPs and copied ALL your credit card details. If you want them back, I want ALL your PayPals!" Even if he didn't fall for it, it'd make for good viewing ;)

[EdwardDEsposito]

Microsoft has a mother server?

[anthonyharding]

Active in Holland at the moment..

[Kingpicaso]

@abbtech scammers are fun to prank call them thats what i so sometimes

[DXXDgame]

also the Ammyy site says ther is a scam its so fun

[DXXDgame]

ahh i loved my call from them it was soo fun degrading them making them confused

[Connor2349]

Even if these guys are acually helping you (NOT) it would most likely be illegal to get all that stuff for free (Windows 8? Man they must realy think he is dumb) unless they wasted money buying it for you

[ZNahum81208]

Upgrade to Win8 hahah, that still isn't out yet :)

[PranksAreUs83]

HAHA Lmao dude send me the number please!!!