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IHI: Defining Quality: Aiming for a Better Health Care System

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Uploaded by on Oct 21, 2008

So you want to improve the quality of health care. But what, specifically, should you aim to improve? In this video, IHIs Former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform all over the world.

To view the rest of our content and find out how you can get involved, visit our website at http://www.ihi.org/openschool

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  • nyantastic!

  • I use this video as a quick orientation for quality. It does a great job getting straight to the heart of the work. Nice production!

  • Very good

  • Dr Berwick .D .Excellent.Keep it up.IHI.

  • This is important information and the idea to disseminate it using the Open School is excellent. I salute you and your idea. Thank you

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