My Point of View - Customer Service

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Uploaded by on Aug 10, 2010

Tom Clifford, Manager of Digital Development shares his point of view on various subjects. Today's Point of View topic is on customer service. Tom has spent over 25 years in various customer service rolls from his days as a paperboy to working with customers in his current role. What and some good customer service traits and what are bad ones. HC Miller has some great examples of super account managers and Tom wants to share with you one outstanding one.

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People & Blogs

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