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Design, Usability and Complex Systems

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Published on Dec 5, 2012

Everything gets designed. Not everything gets designed well. When the end product is a complex piece of software, it is especially important to understand the process of design and the relationship between design and usability. I will discuss how the time is right for complex software to "evolve" to support innovation rather than incremental improvement or, at worst, simply shoehorning in additional features. I will also demonstrate how the risk associated with existing software development processes such as Waterfall and Agile can be significantly lowered by following a process of design and usability.

Kevin H Richardson, Ph.D.
Senior User Experience Architect
Kevin Richardson has been working in the area of user experience for over 20 years. With an advanced degree in Cognitive Psychology, he has experience across business verticals in the fields of research, evaluation, design and management of innovative, user-centered solutions. Kevin's experience includes web sites, portals and dashboards, as well as enterprise software and custom business applications for medical, pharmaceutical, communications, entertainment, energy, transportation and government users.

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