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Chip Conley: emotional intelligence equations for leadership in uncertain times

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Uploaded by on Sep 20, 2011

Emotional intelligence equations for communicating bad news (layoffs etc) as a leader and what equations you can use to build trust

http://enviableworkplace.com/chip-conley-emotional-intelligence-equations-for... - Chip Conley's Emotional Equations

Interview by http://twitter.com/#!/filipmatous

Emotional Equation Questions in this video:

00:11 1. How does a leader keep a workplace calm in these times of uncertainty?

01:22 2. How should a leader communicate when downsizing?

03:02 3. What is the main emotional equation that helps you lead?

05:08 4. How does a leader display emotional intelligence in a stressed workplace?

07:18 5. Why should leaders improve their EQ?

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Uploader Comments (enviableworkplace)

  • I read the book Emotional Equations twice. It is a great book! Every business professional must read it. But when I was watching the video I felt that now I finally got it!  Somehow it reached me on a different level!

    Very inspiring video!

  • @DigitalMosaics Hi, thanks for the comment. Very happy it reached you. I learn by video too so totally understand.

    Very Best,

    Filip

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All Comments (6)

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  • @electrafriedaquapony That is true... both are hard situations but communicating with respect and clarity will minimise the emotional damage.

  • Great post guys! Loving the emotional equation:

    Anxiety = uncertainty x powerlessness.

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