Sprint fired a Muslim call center rep after a hate calling customer
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Video Responses
This video is a response to IJS: 5 Question... to those who support corrupt regimes in the Muslim world
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as many times as ive been hung up on by customer service, HELL YEAH HIS ASS DESERVED TO BE FIRED!!!!
turtlethug225 1 month ago
I wish my job would fire people for not apologizing to an unhappy customer.
halfhumanhalfzombie 1 month ago
had a manager hang up on me when he couldnt answer my question. Can he get fired please? I asked what his name was and he said "uhhh" and hung up.... soooo professional... FCC and BBB complaints here i come!
petercass88 2 months ago
That's not fair .. This is the FREEDOM in USA??
Instead of firing employee for that reason, they should write him up .. and by the way the customer should be sued by the employee for what he did.
adamtestlove 8 months ago
@thodontyx do u work at stream
ulli1235 8 months ago
@thodontyx
Oh, you're in telesales, that's the difference. In Premier Care, we are never allowed to hang up on a customer on purpose, if we do it's a huge risk of being fired.
BusoniVMW2 8 months ago
@BusoniVMW2 sorry but we have already that policy in Sprint Telesales. We warned customers if they will continue to be verbally abusive and continues to curse us., we will be forced to release the call.
thodontyx 9 months ago
@thodontyx
We are not trained to hang up no matter how many times we warn them..you are supposed to call over your supervisor after several warnings, let them warn the customer, and the supervisor or someone abouve them can end the call. We can NEVER hang up the call. Sprint has standards, and we have to follow them if we want the check every week.
The rep here has every right in the world to be pissed, it's a shame he didn't call the supervisor to do the rightful hang up and keep his job!
BusoniVMW2 10 months ago
lol but they hang up on you all the fucking time!!!!!! if some cracker wants to mess with you fuck him!
jaa93997 10 months ago
we have already a rule to warn the customer that if he/she continues to be verbally abusive, we disconnect the call. and after 3 attempts and customer don't stop.. we release the call.
thodontyx 1 year ago