Geek Squad EPIC Fail.

I wanted to see just how geeky the geek squad is. So i disabled my HDD on my EEE pc netbook and off me and two friends went. It just goes to show you why you should NOT go to geek squad for PC repairs.

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[IamSandman]

It gave the symptoms of a bad hard drive, and depending on what you told them when you brought it in you may have influenced that decision when they asked questions about it.

This is not an epic fail, but an error in diagnosis - and it sounds like they were going to replace the computer for you, which means you aren't out any money...

[LastArmamentAirsoft]

@IamSandman So what if it gave the symptoms? When you go to the doctor he/she doesn't tell you what is wrong with you until they do some test(s) on you first. He should have taken a couple minutes to look at the settings.

[bigduey69]

Its really pitiful to see piece of shit "slip-through's" as I call them, because they slip passed management and give the Geeks and the Geek Squad a bad name. I'm an Agent at Precint #159 and I take my job very seriously, and I'm a very knowledgeable Agent/Technician, holding many Certifications and College Education.

[LastArmamentAirsoft]

@bigduey69 Yeah it is

[LastArmamentAirsoft]

@bigduey69 I agree with you and that is the exact reason for me posting this video. The company should evaluate workers more before they get the job.

[boyrocker03]

Dude you have way o much time on your hands just to prove a stupid point! GET A LIFE!

[LastArmamentAirsoft]

I live like 2 seconds from best buy so it only took like 5 minutes of my time

[AndAy224]

Cause people always disable their HDD in BIOS... right...

[burnsalan15]

@LastArmamentAirsoft no you posted this video to make someone look bad, the guy who was asking questions was only asking about the problem and was willing to replace your computer for free. next time you deside to post a bullshit video about stuff you know nothing about think about the reputation of the person you are ruining.

[JamesDownsJr]

You know, I have to agree with IamSandman. You gave symptoms and he took a guess as to what it might be. But without actually seeing it, How could he know for sure. Besides, he sent you to customer service. Chances are, he was telling you to go there to get a new one because it was still under warranty. did you pay for a diagnoses? did you pay for anything when you left? chances are, no. So it's not a fail, it's a "stop wasting Geek Squads time with trivial things."

[0whygoogl]

LOL its not that their dumb.. no I take it back, they are. They just want to make money off of you.

[Gryphonification]

This is the dumbest video i have seen online seriously ??? He was going to replace it for you so you would have been fine if you were a regular user that didn't modify the damn BIOS any tech at a retailer has allot fo shit to do and deal with if you bring them a PC that has problems and its new so it could be replaced why waste time diagnosing the damn thing just replace it not time for that bull crap

[ilovemud2010]

@stingray7306 It used to, now Microsoft only considers it a "hard drive". Physically, you are correct, software, I am. Get off of your high horse.

[stingray7306]

@ilovemud2010 You really should make sure you know what you are talking about before you try to correct someone. You are correct that is does not mean "hard drive disk," but he was closer than you. It is actually "hard disk drive." It's ironic that you called him stupid, yet are obviously ignorant of the meaning yourself.

[ilovemud2010]

hdd does not mead hard drive disc, just hard drive. You are somewhat stupid.

[LIKEaBOSS717]

Ok. So I work at Best Buy. I will admit they make mistakes at geek squad, but this was NOT a mistake. He was still under return policy. We will not check his computer we will replace it. He did not want to charge the guy for a diagnostics so he just said, "take it to customer service".

This guy is a dumbass

[LIKEaBOSS717]

The only thing I wouldn't check if I was a tech is that! Why would I check if someone purposely turned it off. I would check everything else then go "your HDD is bad"

[franciscogalvan37]

the typical thing they'll tell you.. "you need a new hard drive".. just so they won't have to clean it..smh.... I could really enjoy making one of those geeks cry..