Most small businesses realize the importance of using more than just one communications channel to reach customers. Today's consumers are constantly multi-tasking between television, the internet, mobile phones and other mediums. This makes it more important than ever for businesses to offer their customers a choice.
pbSmart Essentials from Pitney Bowes offers this video where Melinda Emerson (@smallbizlady), Jane Applegate (@janewapplegate) and Phil Simon (@philsimon) discuss this changing landscape and the importance of multi-channel, personal customer communications to today's small businesses.
For more small business communications advice, visit: http://www.pbsmartessentials.com
If you're interested in getting started with an email marketing tool that integrates with your social media marketing programs, then visit: http://www.pb.com/email-marketing-software/
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