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1. As the Sales Manager, reviewing a document, you need to ask your colleague something
2. Type your message and click Send -- or, if you prefer not to switch from keyboard to mouse after typing, you can press Control+Enter (Apple+Enter on a Mac) then the Enter key
3. Login as the Account Manager -- the message appears in To Do
4. Click on the message to see details in the Stage context
5. You can also access messages from Plan Stages and the Plan overview
6. Messages go to all people in a Stage, whether or not they have Activities in that Stage
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