David Read, CTO of Blue Slate Solutions, discusses the value created from "real" process automation and provides real life insight into how to succeed with your own business process automation projects. Dave describes the various challenges businesses run into, along with Blue Slate's technique of evaluating which automation technique to apply to different business needs.
Topics discussed include:
- The benefits of service oriented architecture
- When to automate business rules, workflow or both
- Understanding the importance of work flow structure and organization
- When to leverage industry specific point solutions that leverage pre-built workflows and rules
- The unique value of a rule engine which you might be overlooking today
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