What does the Constant Contact Survey tool do & How can it be used to improve a business
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Uploaded by ScoreChicagoVideo on Dec 3, 2009
http://www.scorechicago.org An excerpt of an interview with Mark E Goodman and Steve Robinson of Constant Contact in September of 2009. Steve discusses the survey tool. He suggests that you should use it to address one basic business issue. Steve also notes how a restaurant in Chicago used the survey tool to improve the customer experience. The entire interview can be watched at: http://blip.tv/file/2622599
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