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Patient Communication Demo: TMD 1b

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Uploaded by on Jun 4, 2009

Video demonstrating either "good" or "bad" communication between a health care provider (dentist) and patient. Part of a series on teaching communication between oral health care providers and patients.

This is part of the Open.Michigan collection at:
http://open.umich.edu/education

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Education

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Standard YouTube License

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Uploader Comments (umichdent)

  • The videos in this series are intended to be the basis of class discussion. Therefore, we're not saying here which is "good" and "bad." Check out the performance keys on our Educommons site and you'll figure it out easily!

  • YouTube doesn't want me to post a link...try michigan[dot]educommons[dot]ne­t/school-of-dentistry/patient-­communication-skills/

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All Comments (6)

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  • it is better than first video

  • exceelent example of bad in many respects - I love the use of jargon at the beginning, lack of empathy and also discontinuity in the questionning

  • the first video was definitely better. he gave her alternatives to the physical splints, he was not too hasty, gave her time to talk, more thorough.

  • RACK!!!!!!!!!!

  • There are more and more people getting this. You can have so.....many symptoms through the body let alone your jaw.

  • wish my dentist was like that

  • So is that a good or bad demonstration of comm skills?

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