Sirius Starmate 5 Issue/Complaint

This is detailing a recent issue I am having with Sirius/XM Radio. Buyer beware

Category:

Science & Technology

Tags:

• activation
• complaint
• customer
• issue
• service
• Sirius
• Starmate
• XM

[happyjack1222]

Just got what u wanted on my starmate 4, put it in & stolen in 3 days, sirius sending me a starmate 5 to replace it.

[Briar5559]

Use to have XM and loved it. After the merger XM changed and removed a bunch of channels. They were suppose to add some but didn't . I was also paying 14 a month for less service and come to find out was paying more for less. I am off xm till they figure their shit out.

[JDTVEXTREMEVIDEOS]

Ive had issues with Sirius before but we had some major issues. they offered me to take a promo of a 20 dollar radio, im like awesome, theyre like 70 bucks retail. I took the offer only to find out they charged me the full retail of 3 sportster 5's. i ordered the stratus 6. they also tried to charge me 225 bucks in cancel fees. I dropped the service because of that

[brainslay3r]

@codyleee eBay has a repair service. If you have the dock connector and the middle pin is broken, you can stick a paperclip into the hole where the old pin snapped off of. It's easier if you do it from inside of the radio.

[codyleee]

the power connection on my mobile unit has broken off so the unit will not powerup. model sp-r2r. any one know where i can get this fixed. and if not, does this cancle my life time sub.

[codyleee]

I have a lifetime sub. but i can't get it to operate from my computer. i've tried calling but do not speak indian

[mattnkim]

hey man,13 bucks a month? its worth 10 times that for having to listen to commercials,pay the extra change.we payed the 1 year deal at tax return time and now we're set till april 2011

[emtae001]

OK I screwed this up. Read my last post first then go up from there

[emtae001]

Transfered my call to another dept. 20 minutes later they still couldn't activate it on the A la Carte.

They could activate it in the full program though. So here was my problem. US account but I bought the radio in Canada. Canada Sirius does not offer A la Carte. I said to them iI don't care I have a US account. Didn't matter the radio was purchased in Canada. Why that matter's I don't know. So after sveral calls and lots of time on the phone I couldn't do it.

[emtae001]

Before I did this I called the SID # of the new receiver I was going to buy to sirius to make sure it was on their system as a starmate 5. It was. Phoned to activate it.They wanted another $15 to activate it. I said that's crap it was a defective return.

They said they would charge me $15 but return $10 back to my account. Whatever! First call with the new radio. 25 minutes later they said they couldn't activate it.