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Uploaded on Mar 24, 2010
This is what happens when banks believe in OTC Derivative products more than the American people.
800-Numbers Lead to Runaround as Banks Refuse to Modify Mortgages
A vice president for one of the nation's biggest banks claims customers looking for help in lowering their mortgage payments are often told to call an 800 number -- where he says representatives then give homeowners the runaround.