TQM in hotel industry, Case: Croatia. The presentation done by a senior student at the American College of Management and Technology in Dubrovnik, Croatia. The subject discussed is whether a hotel can provide an individualized approach when having a TQM system implemented. The metaphore used to emphasize this paradox is a bumblebee that flies although science says it should not be able to fly.
jako dugo nisam vidio tako dobro izlaganje prezentacije :)
hpongrac1 1 year ago
well done, i like the bumblebee paradox
Solidsod 1 year ago