Talk by Joep Rottinghuis, eBay.
For a tool to be successful in an enterprise, it takes much more than writing a great Eclipse plug-in and tossing it out there. Most tool developers focus on the early phases of PDLC such as UI design, coding functionality and performance. These are necessary, but not sufficient. This presentation will cover various other aspects that drive and sustain adoption: testing, deployment mechanisms, usage tracking, maintenance, documentation, support and user education. Joep will discuss the challenges and solutions found at eBay to make Eclipse based tools successful in a large, fast-paced organization.
http://wiki.eclipse.org/Eclipse_Day_At_Googleplex_2009
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