Why you need the two Cs.

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Uploaded by on May 6, 2010

It started last night at the Social Media Success Summit. A guy by the name of Ramon DeLeon who runs a Chicago pizza franchise totally nailed it with his parade of incredible marketing wins. Low budget, high profile.

Every customer gets an incredible service. Every customer is an individual. That's the maxim - that's the mantra. Here's why...

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