Service Design in emergency waiting room
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Uploaded by TransformatorAB on Oct 4, 2010
This service design project was carried out by Transformator Design Group at Karolinska University Hospital in Stockholm, spring 2010.
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Great animation, clear, informative and indeed very useful.
Music is absolutely wrong though...
But uhm... shouldn’t 'measurment' be 'measurement' (2:05)...?
I'm not English-speaking so I might be wrong...
iocommunicatie 11 months ago
Brilliant - a succinct and useful introduction to the aims and techniques of service design!
francisnorton 1 year ago