Harry J. Friedman - Heartbeat of America Interview

International retail authority Harry J. Friedman shares his passion and views on retailing today and the impact The Friedman Group has had on thousands of retailers worldwide, in this fascinating two-part Heartbeat of America TV show interview, hosted by William Shatner and Doug Llewelyn. Mr. Friedman reveals insightful points about the state of retail and how his retail consulting and training organization's sales and management training programs are helping large and small retailers thrive instead of survive, in spite of our challenging economy. Part 2 of 2.

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News & Politics

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• retail consultants
• Heartbeat of America
• Harry Friedman
• Friedman Retail
• Friedman Group
• retail news
• Harry J. Friedman
• retail selling
• retail management
• The Friedman Group
• Friedman
• retail training
• retail sales training
• customer service
• retail expert
• economy
• William Shatner
• Doug Llewelyn
• retailer interviews
• retailing
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• retail customer service
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[antonionhb]

he does. trust me. i have taken his retail sales training...the training doesnt have to apply specifically to retail. i work as a manager in inside sales currently and i have used his techniques to make my team STRONG. check out the book "no thanks, i'm just looking" and every single thing that he says will make sense in there. there are a ton of takeaways from that book

[TheShutterfly]

I am not sure I agree with the way he speaks about sales and consumers needs. How can just one person think he knows what to do to make money in retail and assume he has the answers. ?