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Why I will never ever buy another CAL SPA hot tub again.

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Uploaded on Sep 18, 2011

I bought my Cal Spa hot tub brand new in 2005 for 8500 bucks. This came with a Genessis Bromine Generator. I want everyone to know that this bromine generator literally turned my crystal clear water so dark that it looked like a tub of coca cola. This ruined nearly all of my jets. Amazingly the jets on the floor are still ok. All other jets were discolored. They had a film on them that wouldnt wash clean. They looked horrible and I had to pull them out. This in turn caused damage to my motor causing it to go bad. I contacted Cal Spa each time and Cal Spa would only say that the problem was my fault because my chemicals were off. That is crap since they never tested my water. Each time the tub broke I admit I let it sit for a while because I get ticked off at Cal Spa and refuse to immediately put money in to it. Eventually I keep putting more money in to it and then a new problem arises. My last issue was with my heat exchange. My heat exchange came with a lifetiem warranty however Cal Spa refused to cover it. If I had to buy a new hot tub over again... I guarantee it would not be a Cal Spa.

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