Learn some methods for troubleshooting issues. You will review typical first questions to consider, then dive deeper into targeted questions and actions for the three main branches problems fall into; computer, application and file related issues. You will review some considerations when supporting others and ways to be proactive when submitting issues to Autodesk Product Support. Finally, you will get a quick review of places to find answers.
Excellent video, you should put these in a PDF for download and troubleshooting.
Ionizap 2 years ago