Customer Service - Customer Preferences

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
779 views
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Sep 23, 2011

Customer service speaker and professional training expert, Shep Hyken, shares an internal customer service tip. This short video talks about how to know and understand your customer's preferences before they buy. To hear more customer service tips, listen to interviews, read his blog and learn about The Amazement Revolution go to http://www.hyken.com. Shep is a customer service expert and the Chief Amazement Officer (CAO) of Shepard Presentations. As a professional speaker and author, Shep helps companies build loyal relationships with their customers and employees. (For information about customer service training go to http://www.TheCustomerFocus.com.)

  • likes, 4 dislikes

Link to this comment:

Share to:

Uploader Comments (shephyken)

  • Thank you very much! Great to have confirmation of what I believe in. Have an Amazing day!

    Shep

see all

All Comments (4)

Sign In or Sign Up now to post a comment!
  • I didn't know that Bruce Willis was offering customer service.

  • Hello and thank you for the invitation to your channel..Greetings from Zuzanna

  • Excellent information that is spot on Shep - we have walked a similar walk -look forward to viewing your other videos too

Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more