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Benchmarking is becoming easier due to advances in social media

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Uploaded by on Jan 14, 2010

Benchmarking is becoming easier due to advances in social media.
Presentation by Dr Robin Mann, Business Excellence Global Conference, Singapore, 2-3 November 2009. (Refer to http://www.coer.org.nz for TRADE best practice benchmarking & business excellence research, http://www.bpir.com for benchmarks, best practices and networking)

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