Team Collaboration: Tools for virtually located companies

http://www.ibm.com/software/lotus/products/quickr/?cm_mmc=agus_iteplotv-20090... Carl Tyler of Epilio uses collaboration software to keep his small business growing. By operating as a virtual office with employees working remotely, the company can increase customer service, raise productivity, and lower travel costs. For a small business, the overall costs savings and green benefits can be significant.

Epilio:
OK. Weve grown to nine employees. Were actually virtually located. Were spread across the country and our customers are located in different regions of the world. So having a central location for such a small company actually didnt make sense to us. So, using IBM technologies were actually able to be a virtual company, working remotely when we need to. By actually being able to work remotely, we can handle more customer issues in a single day, versus seeing one customer in a two-day period. So by avoiding the costs of the flight, were not only obviously helping the planet, were also helping ourselves, and the customer, save money.

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• Epilio
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[Dana3one]

online team collaboration tools are very important for those companies that are virtual. I am also from a virtual company that actually develops team collaboration software, so when it works well for us, we know it can work for our customers. We love the idea of working virtually and see huge benefits to businesses, the environment and individuals because of the virtual office setting.