Doug Lipp, an internationally acclaimed expert on customer service, leadership and global competitiveness, motivates and challenges audiences around the world. Formerly the head of training at Disney Studio's Walt Disney University, Doug takes his audiences on an entertaining and insightful journey behind the scenes to discover both the secret of Disney's success and how it has overcome spectacular challenges. His humorous and down-to-earth style has attracted a wide variety of organizations and industries.
http://www.speakers.ca/lipp_doug.aspx
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