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All Comments (39)
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Seriously? i feel like debating privacy vs customer is being too picky. I would much rather call apple for a second time and them know why i have already called than have to explain it again. That would have been a godsend when i was fighting t-mobile over illegal charges. 15 different representatives and 1 week later i was reciting my problem in my dreams.
Your postman knows more about you than your crs from apple does. Do you want the problem fixed or not?
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Fuck you!!!!!!!!!!!!!!!!!!!!!!!!!!!
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USAA is the model most companies use when teaching customer service representatives. They're always friendly (customer speaking here) and usually get things done in a timely manner. Their website/records do work against them though, changing your address always seems a hassle for them. They even occasionally call you to check in. While I find that feature a bit annoying - even though they've only done it twice in my four years - it is still nice.
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How do you get a Dell rep that speaks english?
Trick question...
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You are correct- human interface is the most vital business strategy for customer retention. I want to kill that IVR bitch every time she says, "I'm sorry I didn't understand your request. Thank you for the web site referral. J.
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ATT phone service and DSL sucks
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if you would like me to kick your ass please say more
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choose the second option get the wrong department. I dont care. At least it is the human and let them transfer me to who I want.
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see eveyone agrees
I love at&t
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yes
if you´d like to continue this video in spanish please pres dos. roflmao
hectorbambino 3 years ago 4
I would say a loser is someone who realizes they have wasted 3 seconds of their time, instead of cutting their losses and moving on decides to waste five times that amount writing about it. I can't wait to see how much more time you spend flaming me with what will no doubt be a miraculous linguistic feat.
kingsnoofer 4 years ago 3