Bally total fitness The inside story 3

TO WHOM IT MAY CONCERN




I AM A MEMBER OF BALL Y'S IN BALTIMORE,, ABOUT TWO MOTHS NOW I HAVE BEEN CONTACTING BALL Y'S IN WITTING ABOUT A PROBLEM I HAD AT ONE OF THERE MANY STORES.WHEN I FIRST STARTED WITH THE COMPANY. I JUST GOT FORM LETTERS BACK FROM THE COMPANY. BUT NOT ONE PERSON TO TALK WITH ME ABOUT THE PROBLEM. I HAD AT THE STORE.I AM GOING ON LINE TWITTER,U-STREAM,FACE BOOK TO SEE HOW MANY OTHER ARE HAVING THE SAME PROBLEM WITH THIS COMPANY. ALSO I'M DOING MY STORE ABOUT THE SERVICE AT BALL Y'S ON YOU TUBE,, TO SEE IF OTHERS ARE HAVE HAVING THE SAME CONCERNS ABOUT BALL Y'S SERVICE.AND GETTING INFORMATION FROM THE BBB TO INFORM THE PUBLIC ABOUT THE SERVICE WITH THIS COMPANY. BBB REPORT No. of Cmpl Type of Response
361 Making a full refund, as the consumer requested
154 Making a partial refund
1997 Agreeing to perform according to their contract
44 Refusing to make an adjustment
766 Refuse to adjust, relying on terms of agreement
0 Unanswered
2 Unassigned

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@Saiga76239mm thank you