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Refrigerator Repair- Replacing the Ice Dispenser Door Assembly (Flapper) (GE Part # WR17X11653)

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Uploaded by on Feb 25, 2011

http://www.partselect.com/PS964304-GE-WR17X11653-Dispenser-Door-Assembly-or-F... Click here for more information on this part, installation instructions and more.

This particular Ice Dispenser Door Assembly (Flapper) is specific to GE manufactured brands including General Electric, Hotpoint, and Kenmore. To find an Ice Dispenser Door Assembly specific to your model, visit http://www.PartSelect.com

If your fridge is having any of these symptoms, then replacing the Ice Dispenser Door Assembly could solve your appliance problem.
1) The Flapper is not sealing which is causing frost build-up inside the
freezer door and chute.
2) The ice machine is frosting over and there is a lot of ice build-up blocking the chute.

Tools used for this repair/replacement:
1) Flat Blade Screw Driver
2) Phillips Screw Driver

PartSelect Part Number: PS964304
GE OEM Part Number: WR17X11653

Get model-specific repair help from PartSelect.com. Learn how to troubleshoot, diagnose and repair your appliance with user-generated installation instructions, hundreds of step-by-step repair videos, and our Virtual Repairman™. If you've got an appliance problem, we can help. http://www.partselect.com/Virtual-Repairman.htm

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Uploader Comments (partselect)

  • @goldendragon911 - I have sent you an email to our website PartSelect . com with information about testing the fridge's water inlet valve. Please let me know what happens with the valve. If the valve checks out then it could be the auger motor or a microswitch.

  • @pstand38 When you removed the ice bucket did you hear the auger motor running? If so then check the wire connector closely at the auger motor as it's a known problem area. I've also emailed you this information.

  • @itsmeitsmeit - The Amana fridges are different and the part that you would need to replace is called the Ice Dispenser Solenoid and Door Kit. We have a video that explains how you would replace this part. I will direct message you the video’s link as YouTube won’t allow me to post it here.

  • Great video. Watched, then replaced in less than 5 minutes. Thanks!

  • @Themrscott1999 Great to hear! We're happy the video was helpful.

  • Thanks for a great video. Last year I had this same problem and didn't know what it was and I called GE. A repairman came out and charged me $386. When I called back a year later to see if it was under warranty they told me only the part, which only cost $8.50. I found this video, ordered the part and fixed it myself. So now I'm one less single female that can be taken advantage of. Yaaay me!

  • @Ms2011justme Great story! Doing repairs yourself saves money, but it also creates a really empowering feeling when you don't feel like you have to depend on someone else to fix your appliance for you. So many repairs are really easy and there are tons of resources to help you do-it-yourself online. Keep up the DIY lifestyle and thanks for letting us know we were so helpful!

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All Comments (18)

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  • I had the saame problem with Pstand38, but i did not heard any noise after i remove the ice bucket.

  • On Whirlpool model #GS6NBEXRB01 would this solenoid control the power to the auger motor in the door? The water dispenser/padle works great, the padel/flapper for the ice works, the ice machine works, the auger in the ice been works when lifted from the crusher bin. The problem is transfering the ice from the ice bin through the crusher bin to the waiting glass. Any suggestions?

  • How does this work for an Amana fridge? The design is different.

  • Hi Steve! You made the removal of the escutcheon look so easy. I have been trying for 45 minutes to remove it and now as I write this comment, my sister is attempting it. Ours is a GE Model GSS22SGMABS. Any ideas?????

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