Ipod touch won't turn on - flickering white screen

(This ipod has been replaced).....This is the ipod touch 8gb, with no firmware or software modifications. Bought Oct 30 from an apple store.

Final Update: The end result was that this was a defective ipod. The Apple Store Techs tried everything they knew and nothing would fix it.

Issue: The defective ipod will not wake up, it just shows a flickering white screen with black lines, sometimes I'll get the start up screen for a sec, and then it turns off. I can get into the ipod with a reset by holding the home + wake buttons for 10 secs. However, once it goes to sleep again, I keep getting those white screens.

The problem is battery level dependent, and will only show up 100% consistently IF the battery level is 20% or less (u get the low battery message). With more than 20% battery, the flickering just lasts a second, and the unit will actually turn on (for me anyway)!

So if you have this same issue, try the following steps to restore the iPod Touch software (WARNING: this erases ALL data on the ipod).
1) Connect the iPod to your computer.
2) In iTunes, select iPod touch in the Source pane and click the Summary tab.
3) Click Restore to restore the iPod touch to its original settings. (Note: You will need an internet connection for this. The restore file is around 80 MB I think.) Now, if you STILL have the problem after the restore, the ipod is defective. Get it replaced! (Thanks for the suggestion IpodTouchTakeOver!)

When you go to the Apple Store to replace it, make sure the battery is 20% or less, so they can't say it's a temporary glitch and turn you away. (Make an appointment for the genius bar so your don't have to wait!)

Update: My local Apple Store's Genius Bar replaced the ipod today. They updated to firmware 1.1.2, but it still had flickering. New ipod = no flickering! Happyz!

---------------------------------
BTW, the new iPod wouldn't connect to YouTube (for shame!). The fix for that problem is posted on Apple's Forum:
Point your browser to:
discussions dot apple dot com

1) On the right side of the webpage, under Search Discussions, click on "more options".

2) In the search discussions page:
Restrict by Date Range: choose All
Restrict by Username: touchfixed

3) Click the Search button to the right of the "Search Terms:" textbox.

4) Choose the message: Re: Unable to connect to YouTube

My reply (by touchfixed) was posted on Nov 23, 2007 10:53 PM. But, please try jones_good's method first, his reply was posted after mine, on Nov 24, 2007 4:36pm.


*Good luck!*

Thanks for looking!

Category:

Science & Technology

Tags:

• ipod
• touch
• white
• screen
• flicker
• black
• lines
• defective

[KaBoomPsycho]

@bpleasee turn it off plug it in ur computer hold the power for 3 seconds than keep holding it while holding on the home button for 10 seconds than release the power button and keep holding the home button for 15 seconds and restore it with itunes

[MrDeltatrooper]

on at 0:44

[manny3918]

can you talk tho?..

[KaBoomPsycho]

hahaha who knew one comment could help so many people :P

[BMKx157]

@KaBoomPsycho :O omg i think i love you

[ugotprobed]

@KaBoomPsycho ya this works i done it before to if you call apple they will tell you the same thing

[soccerolek]

@KaBoomPsycho holy shit, i looked for weeks and nothing helped and doubtfully i tried your way and it worked....if you were here...i'd pay u lol

[WEBREVIEWER100]

thank u so mutch

[ATRACTIVEMAN360]

@carlosiscool14 well u go to contact them first and tell them what the prombem is then ask them can i send it to you if they say NO contact the shop and say do you know any phone numbers that could fix my ipod touch ipad iphone wot ever!, if they say IDK i dunno then youre gonna have to either send it to a local shop like phone shop our apple shop our a freind lol and say fix it they fixed mine for free hope u get your ipod fixed if you dont ur gonna have to send it to apple beg em,

[himynameiskhalid]

thank you you rock man it helped alot