Sage CRM: CarTrawler Success Story (Customer Service)

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Uploaded by on Dec 1, 2010

CarTrawler is the first company to provide a next generation car rental distribution system, specializing solely in car rental solutions, enabling increased revenues for its customers and suppliers. The company offers the largest selection of car rental options from over 550 leading and independent car rental suppliers in 175 countries in 25,000 city and airport locations, in 29 languages, quoting in multiple currencies, through the customer's existing website and brand identity, ensuring high levels of consumer conversion, repeat bookings and brand protection.

CarTrawler use Sage CRM to manage all customer queries and booking and to ensure all issues are dealt with in a timely manner.

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