Retail 102: Sales & Selling Strategies
Uploader Comments (ChemicalTaint)
Top Comments
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lol I liked the video and I work for Best Buy...and I see a lot of people flaming the maker of this video...sure 80% of the video is false information but its kinda funny seeing how he blows everything out of porpotion...of course we are suppose suggest items for customers...i mean i'm sure you wont' want me to tell you to buy a usb cable for your new printer so you can't connect it to your computer and have to make a second trip just to pick that up...we don't suggest useless crap
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I see nothing wrong with this. Businesses are for the making of money. As nice as it is to think that Best Buy was started because people deserve new technology, it's just not the case.
All retail stores are focused on making sales in a way that best suits both customer and company. As far as I can tell, Best Buy does a hell of a job doing exactly that.
How exactly do you think a retail store SHOULD operate?
All Comments (74)
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What kind of failure has a green iPod nano?
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this guy is a joke he's pissed he couldnt make it at best buy . way to get fired wuss
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Well, my only advice is that you should have covered the best busy logo on your shirt up with something yellow along with the hat so it's arguable if anyone tries to come back at ya. Interest, but businesses are in it to make money, helping a customer comes on the same level so it's a balance. People gotta buy, companies gota sell, it's the way of the world, we can't do much about it.
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HA! Jesus Christ guys. Ever see Scary Movie. Its a parody, a satire. Chill out.
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" i trust you becouse you are non commission salesman"
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This video is retarded. There was not an occasion where I saw the employee was actually doing anything wrong to the customer. Suggesting accessories to what the customer wants should be thanked. It's all for the help of the customer. And Best Buy employees do not work on commission, I myself am an employee and love my job becuase some people want to be educated in new technology and need somebdy to guide them through their purchase.
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what dA F2ck
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Thumbs and Toes up!
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Also, the example with the iPod is actually a great example of excellent customer service. The customer didn't know that the model they wanted was not the Nano, so Mike carefully explained (in a non-condescending manner) that the model the customer wanted was the iPod Video. If he hadn't done this, the customer would have left the store with the wrong product, gotten it home, been frustrated it was the wrong thing, and brought it back furious. This way he gets what he needs the first time.
Wow, I really don't know what to say other then I hope Best Buy sues the shit out of you for posting these lies. If anything, the dumbass that actually is in the video since he was stupid enough to show himself degrading the #1 Electronic Retailer in the world. Your next video should be "How Best Buy screwed me in Court". Let me know how it turns out!
jhaas82 4 years ago
Thumbs up!
ChemicalTaint 3 years ago