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Deanna Turner: Anatomy of a Sales Call

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Uploaded on Aug 17, 2009

Take away the guesswork in selling. Learn exactly what you need to say to "open" sales conversations so they start on a positive note. Face-to-face, on the phone, one-on-one or with a group, this simple process makes certain that your prospects will be interested in learning more! Get to the point where your skill of opening becomes effective -- and perhaps even pleasurable! - because you know what to do. By attending this session you will learn what you must do first...before you've earned the right to make a call; discover four easy steps to successfully open sales conversations (including motivators that get prospects to take action); create an opening for a current prospect, get feedback to perfect it and it's ready to use when you leave!; receive a handout on "Avoiding the Most Lethal Mistakes that Sales People Make."

Learn a proven foundation for maximizing the success of your sales calls. From researching prospects to call planning to closing the sale you will discover the best practices of top sales performers. Prioritizing prospects and managing the sales cycle will ensure closing sales sooner with greater ease and more frequency. Saving time will allow you to maximize the number of customer calls you make. * Techniques to research prospects and conduct pre call planning. * Learn to get more appointments with effective e-mails, voicemail and phone calls. * Respect the customer's time by opening calls in an organized way. * Practice customer focused probing skills to uncover opportunities and needs. * Differentiate yourself from the competition with clear benefits and value. * Learn the best way to present your products/services. * Practice closing with an action commitment from the customer.
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A professional trainer since 1989, Deanna Turner has delivered more than 650 speeches, presentations and training seminars for groups ranging in size from 4 to 250.

Her audiences span all organizational levels, from new hire front line employees to boards of directors, including groups from Microsoft, T-Mobile, Bank of America, Northwest Public Power Association, Washington Bankers Association and The Seattle Times.

Deanna has a talent for creating a comfortable, fun and highly interactive learning environment. Her motivational style, enthusiasm and sense of humor consistently earn high praise on evaluations. This not only makes her workshops memorable but also helps ensure skill retention, behavior change and success.

Deanna is a graduate of Washington State University and earned a training specialist certificate from the University of Washington. Additionally, Deanna holds certificates from the University of London and National Chengchi University in Taipei.
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Deanna Turner
http://adventtraining.net/
206-281-5731
deanna@adventtraining.net
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Video recording and editing by
Ian Griffin
Executive Communications
http://www.exec-comms.com
ian.griffin@exec-comms.com
510-962-4721
"I help you get your videos on YouTube"
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