The 2009 Branson Expo is at Chateau on the Lake in Branson, MO August 20th from 11:30 am to 5:00 pm. It's free to attend and you can win great prizes!
Free Workshop by OTC 2-3pm: What Does Lean Mean to the Service Industry? In its most basic of concepts, Lean is the relentless removal of wasteful activities. Lean is determining what is of value in your process and then making it flow. Determining what is of value is simple; the customer makes that decision. Making it flow is quite another thing. This workshop will touch on the eight categories of waste found in all processes and how reduction of them can help your organizations bottom line.
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