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Sassy Secret Full Lace :another BAD sassy secret experience.wmv

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Uploaded on Jun 7, 2010

ANOTHER BAD Sassy secret experience.
So guys a lot of people have been asking me where my video is? Sassy got it deleted so now its back! J

I purchased the vixen wig and when it came I was super excited but....
The wig shed excessively and left a balled spot, and the wig is poofy after all the products dried.
I used all the same products they told me to such as knot sealer, alcohol free and sulfate free products, silicon mix, detangler and nexxus gorgeous curl mousse, After contacting sassy so many times they seem to not take the issue as serious as I was. The first e-mail I was told a manager would contact me within 48 hours, never happened so I called the next day, giving them the benefit of the doubt because I know business do get very busy. They stated the wig shouldn't excessively shed and only offered me $60 off of a new wig, I mean come on it's a $300 wig and a customer isn't happy, MOST companies would take that really serious. After doing more research I found that I'm not the only person that has had problems with this wig, their wigs in general and the company. At first I wasn't going to make this video but the offering of the $60 just made me really upset, kind of an insult!! I will not buy anything from them anymore. All I want is a replacement!! For those who have brought wigs from them and have not had any problems I'm super happy for you, and for those who have had problems I'm so sorry, especially to the person who found lice in their wig. God bless.

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